As a workplace mediator, Jane brings calm, pragmatism and diplomatic skills to the table, with an unwavering commitment to neutrality, and ensuring a fair, transparent process for all parties. She combines empathy, emotional intelligence and strategic skills to provide constructive outcomes.
Jane draws on facilitative mediation models and her understanding of human behaviour and conflict dynamics, which enables parties to see beyond their own interests. She prepares thoroughly and attends to detail to ensure the process runs smoothly.
I found this course to be an excellent introduction to supervision. The resources were a great way to cement my understanding of the course. I can refer back to these resources & readings whenever I need which will be very helpful in challenging situations